Specialist Client Services Manager
Core
Primary technical advisor for clients leveraging Visa Clearing Services and Cybersource Acceptance Solutions, guiding them through the end-to-end acquiring payment lifecycle.
Role type
Senior IC Technical Solutions Consultant (Payments)
Builds
End-to-end acquiring payment solutions for merchants and financial institutions
Domain
Payments, Fintech, Acquiring
Required skills
Payment ecosystem expertise, ISO 8583 messaging, API integration (REST/SOAP/XML), transaction lifecycle management, incident resolution, technical documentation, stakeholder coordination
Preferred skills
Splunk/Grafana/Kibana, Base II file formats, Spanish language
Technologies
Visa Clearing Services, Cybersource, ISO 8583, REST, JSON, SOAP, XML, PCI DSS
Responsibilities
Translate business requirements into technical solutions, coordinate complex initiatives across stakeholders, monitor production environments and transaction flows, lead investigation and resolution of technical/operational issues, provide technical consulting on integrations and security, develop operational procedures and knowledge materials
Seniority
Senior, hands-on IC
