Service Experience Consultant, AP Go-To-Market Services (Product Delivery, API integration, implementation consultant) (8+years
Core
Design and enable delivery of a scalable client service experience for new payment solutions (Visa Pay, QR Connector, Visa Flexible Credential) from implementation to support, leading client pilots and technical solutioning.
Role type
Senior IC Service Experience Consultant (Product Delivery & API Integration)
Builds
New payment solutions and client implementations for Issuers, Acquirers, Merchants, and Merchant Partners in Asia Pacific.
Domain
Digital Payments / Financial Services
Required skills
Product/Project management, Client-facing functional project management, Digital payments knowledge, Web-based technology (HTML, APIs, JSON, XML), Core transaction processing (routing, authorization, clearing, settlement), Technical problem solving, Business acumen, API integration, Deployment planning, Post-production support
Preferred skills
Card payments expertise, Loyalty services, Asia Pacific regional experience, Issuer/Acquirer/Merchant partner experience
Technologies
HTML, JSON, XML, API integration tools, Visa transaction processing tools
Responsibilities
Design scalable client service experiences for new solutions, Lead client technical solutioning discussions, Lead client pilots of new solutions, Define strategic plans to migrate support to wider teams, Lead business operations initiatives for product changes and releases, Become subject matter expert in Client Services APIs and implementation guides
Seniority
Senior, hands-on IC
