Service Experience Consultant, AP Go-To-Market Services (Product Delivery, API integration, implementation consultant) (8+years
Core
Design and enable delivery of scalable client service experiences for new payment solutions (Visa Pay, QR Connector, Visa Flexible Credential) from implementation to support, leading pilots and migrating support to wider teams.
Role type
Senior IC implementation consultant (product delivery & API integration)
Builds
New payment solutions and client onboarding for Issuers, Acquirers, Merchants, and Merchant Partners in Asia Pacific
Domain
Digital payments, financial services, API integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product/project management, client-facing functional project management, digital payments knowledge, web-based technology (HTML, APIs, JSON, XML), core transaction processing (message routing, authorization, clearing, settlement), technical problem solving, business acumen
Preferred skills
Subject matter expertise in card payments and payment technologies, experience with Issuers/Acquirers/Merchants in Asia Pacific
Technologies
HTML, JSON, XML, Visa tools
Responsibilities
Design and enable delivery of scalable client service experiences, lead client technical solutioning discussions, lead client pilots of new solutions, define strategic plans to migrate support, lead initiatives impacting business operations, become subject matter expert in Client Services APIs and implementation guides
Seniority
Senior, hands-on IC
