Senior Manager, Ecosystem Development, Visa Direct
Core
Drive regional ecosystem enablement and expansion for Visa Direct payment service, focusing on issuer optimization, ecosystem readiness, and strategic project execution across Asia Pacific.
Role type
Senior Manager, Ecosystem Development (Payments)
Builds
Visa Direct payment ecosystem for issuers, acquirers, processors, and merchants
Domain
Payments, Cross-border remittance, Fund disbursements
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Payment services product management, solution development, process consulting, issuer processing, card-based flows, push-to-wallet flows, push-to-account flows, domestic and cross-border money movement, issuer performance drivers, approval rates, decline management, fraud and risk controls, transaction data quality, operational readiness, scheme/network requirements, strategic ecosystem projects, payment schemes, regulatory expectations, compliance requirements, AML considerations, risk management, process improvements, performance optimization, reporting, scalable execution
Preferred skills
Stakeholder management, analytical skills, problem-solving, communication, influencing skills, organizational skills, ability to manage multiple priorities in a global matrixed organization
Technologies
Visa Direct, OCT (Original Credit Transaction), dashboards, KPIs
Responsibilities
Support execution of regional Visa Direct ecosystem strategy across issuers, acquirers, enablers, processors, and partners; Lead and support issuer optimization initiatives aimed at improving authorization performance, approval rates, acceptance quality, data integrity, fraud outcomes, operational reliability, and overall issuer readiness; Partner with internal and external stakeholders to enable market expansion, cross-border corridor activation, and readiness for priority Visa Direct use cases; Manage issuer and partner readiness across the Visa Direct portfolio, including onboarding, activation, performance monitoring, issue resolution, and ongoing ecosystem health; Drive execution of key ecosystem projects, including initiatives related to issuer enablement, ecosystem scalability, acceptance improvement, operational efficiency, compliance readiness, and new capability deployment; Serve as a subject matter expert on technical, operational, product, and compliance requirements for issuers, clients, and ecosystem partners; Support ecosystem readiness in line with Visa rules, product requirements, network standards, regulatory expectations, and internal governance requirements; Assess the impact of policy, rule, product, and regulatory changes, and coordinate implementation of scalable, compliant solutions across relevant ecosystem participants; Monitor ecosystem performance, including approval rates, decline trends, fraud and risk metrics, data integrity, transaction quality, and operational health; Identify issuer-specific and ecosystem-wide performance gaps, develop action plans, and partner with cross-functional teams to drive measurable improvements; Drive process optimization and continuous improvement initiatives to improve execution, acceptance quality, efficiency, scalability, and partner experience; Develop and maintain reporting, dashboards, and KPIs to track issuer performance, ecosystem readiness, optimization progress, compliance status, and business outcomes; Collaborate cross-functionally with Product, Technology, Risk, Compliance, Client Services, Licensing, Commercialization, and regional market teams to support high-quality execution of ecosystem priorities; Support governance routines, business reviews, and executive updates related to issuer optimization, ecosystem performance, and strategic project delivery.
Seniority
Senior Manager, strategic execution & cross-functional leadership