Café Ambassador- Fashion Show
Core
High-end service specialist and banking guide who bridges digital innovation and human connection in a modern community hub, empowering guests to master digital tools and promoting financial health.
Role type
Senior IC customer experience specialist (banking guide)
Builds
Digital banking adoption and community engagement programs
Domain
Financial Services / Retail Banking
Deliverable
product features | client delivery
Required skills
Customer service, digital ecosystem guidance, conflict de-escalation, event hosting, brand advocacy, problem-solving
Preferred skills
Banking experience, retail experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital banking tools, host local events promoting financial health, advocate for customers and resolve escalated issues, foster an inclusive community environment, support surrounding café locations as needed.
Seniority
Entry-level to Mid-level, hands-on IC
