Account Manager - Hybrid (Franklin, TN)
Core
Manage assigned book of business for employer health and benefits clients, serving as the main point of contact for service needs and renewals.
Role type
Account Manager (Health & Benefits)
Builds
Service deliverables and client relationships for employer health insurance solutions
Domain
Health insurance / Employee benefits
Deliverable
client delivery
Required skills
Account management, ERISA compliance knowledge, needs analysis, strategic client advising, enrollment management, cost reduction strategies, relationship building, complex account management, team leadership
Preferred skills
Life and Health insurance licensing, quoting process knowledge, database application experience
Technologies
Microsoft Office, database applications
Responsibilities
Manage and maintain assigned book of business, serve as primary client contact for benefit-related service needs, delegate work to internal service team, manage renewal processes, conduct needs analysis and strategy calls, conduct enrollment meetings, advise clients on cost reduction and competitive benefits options, assist with ERISA compliance documentation, grow book of business through cross-sale opportunities, communicate industry trends and changes to clients
Seniority
Mid-level, hands-on IC