Managing Consultant - Hybrid (Canton, MA)
Core
Strategically consult on a block of business, lead client service efforts, and ensure client retention and satisfaction.
Role type
Senior Managing Consultant (Employee Benefits)
Builds
Client retention, strategic benefit solutions, and operational efficiencies for employer clients.
Domain
Employee Benefits / Health Insurance
Required skills
Strategic consulting, financial analysis, benefit design, staff leadership, carrier/vendor relationship management, compliance knowledge (HIPAA, ERISA, PPACA), CRM data management, cross-selling, conflict resolution.
Preferred skills
C-suite influence, complex issue resolution, team development, advanced knowledge of health/ancillary funding products.
Technologies
Microsoft Excel, database applications, quoting tools.
Responsibilities
Oversee workloads and workflows to meet deliverables; grow book through cross-selling; onboard new clients with implementation plans; establish carrier/vendor relationships; develop benefit design and renewal strategies; manage revenue and profitability for client accounts; mentor and train staff; resolve employee relations and operational issues.
Seniority
Senior, hands-on IC with leadership responsibilities.