Sr Business Analyst and Salesforce Administrator
Core
Liaison between business stakeholders and IT solution teams, translating business needs into requirements and scalable technology solutions for Salesforce and enterprise IT initiatives.
Role type
Senior Business Analyst and Salesforce Administrator
Builds
Salesforce Sales Cloud, Service Cloud, and Marketing Cloud environments and enterprise IT solutions
Domain
Food distribution and retail supply chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business analysis, Salesforce administration, requirements gathering, process mapping, stakeholder management, business process analysis, Salesforce Flow, security administration, reporting and analytics
Preferred skills
Agile environment experience, enterprise IT project support, Salesforce integrations and API concepts
Technologies
Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Flows, Lightning App Builder, Validation Rules, Approval Processes
Responsibilities
Partner with stakeholders to understand objectives and challenges; gather and document requirements and user stories; lead requirements workshops; analyze business processes for automation and optimization; evaluate business impacts and integration points; administer Salesforce environments including users, profiles, and security; configure Salesforce using Flows and Lightning; build reports and dashboards; create process documentation and training materials
Seniority
Senior, hands-on IC
