Senior Software Engineer - Service Now
Core
Design, develop, and maintain ServiceNow solutions including Service Catalog items, record producers, Flow Designer workflows, and task orchestration to support banking technology standards.
Role type
Senior IC ServiceNow developer
Builds
Modular, reusable, catalog-driven solutions and workflow-based automations for internal banking processes
Domain
Banking / Low-code platform development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform development, Flow Designer workflows, server-side and client-side scripting, Service Catalog configuration, task routing and SLA management, CI/CD processes, external system integration (APIs, Jira), troubleshooting and debugging
Preferred skills
Scalable workflow design, process automation, Agile development, ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist – Service Catalog
Technologies
ServiceNow, Flow Designer, Jira, APIs
Responsibilities
Design and implement multi-step workflows with approvals and dependencies; develop modular catalog-driven solutions; mentor junior developers on ServiceNow development; collaborate with Product Owners and Architects to translate requirements; validate functionality through testing and troubleshooting; document solutions and configurations
Seniority
Senior, hands-on IC