Technical Svc Spec
Core
Provide technical support and repair services for Medtronic's endoscopy and medical surgical products, including capsule endoscopy systems, ensuring network integration and customer satisfaction.
Role type
Technical Service Specialist (Field & Desk)
Builds
Reliable medical device operations and patient care pathways
Domain
Healthcare Technology / Medical Devices
Deliverable
physical/clinical work
Required skills
Network troubleshooting, PC/Server support, Medical device repair, Complaint analysis, Cross-functional collaboration, Field service execution (via careerplan.io/jobs/R79079-1-technical-svc-spec-at-medtronic)
Preferred skills
DICOM/PACS knowledge, Clinical engineering technician certification, English (TOEIC 600+), Medical device industry experience
Technologies
Network infrastructure, Servers, PCs, Capsule endoscopy systems
Responsibilities
Perform network integration for capsule endoscopy system hospital deployments, Handle repair and inspection requests for medical devices, Conduct complaint analysis in collaboration with quality assurance, Provide remote support and build external outsourcing frameworks, Execute field service and in-office maintenance tasks
Seniority
Mid-level, hands-on IC
