Field Service Engineer (担当：MA/US、勤務地：東東京支店)
Core
Install, maintain, inspect, and repair medical imaging and monitoring devices (ultrasound, patient monitors) at customer sites to ensure safe and reliable product usage.
Role type
Field Service Engineer (Medical Devices)
Builds
Medical imaging and monitoring equipment (ultrasound, patient monitors) for healthcare facilities
Domain
Healthcare / Medical Devices
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical device installation, preventive maintenance, troubleshooting and repair, rapid issue escalation, technical reporting and proposal, continuous technical improvement, safety compliance reporting, billing and repair request management
Preferred skills
Background in aviation maintenance, automotive maintenance, copier/elevator maintenance, or IT, network knowledge, proactive problem-solving, team collaboration
Technologies
Ultrasound diagnostic systems, Patient monitoring systems
Responsibilities
Perform installation, scheduled inspections, and emergency repairs of medical devices; escalate customer issues effectively; report and propose solutions to customers and internal teams; mentor service engineers on technical and interpersonal skills; continuously improve technical capabilities of assigned equipment; report safety issues based on quality policies; manage customer proposals and repair billing
Seniority
Mid-level, hands-on IC
