Engineer, Technical Service
Core
Client-facing technical support for pharmaceutical/biotech clients across EMEA, focusing on installations, operations, and troubleshooting.
Role type
Senior Technical Service Engineer (Client-Facing)
Builds
Client satisfaction and operational stability for life sciences customers
Domain
Life Sciences / Pharmaceutical Manufacturing
Deliverable
client delivery
Required skills
Technical expertise in pharma/biotech, GMP compliance, international client management, cross-functional collaboration, problem-solving, autonomy
Preferred skills
Background in Life Sciences or Engineering, fluency in French and English, adaptability in dynamic environments
Technologies
GMP, Quality Standards
Responsibilities
Act as primary technical point of contact for clients, travel to customer locations for installations and troubleshooting, build and maintain client relationships, support audits and technical discussions, collaborate with cross-functional teams, ensure compliance with GMP and safety standards, contribute to continuous improvement initiatives
