Fraud Analyst I - 2027 (Cincinnati, OH)
Core
Analyze and decision fraud detection system alerts, handle direct communications with customers regarding fraud risk, and process fraud check dispute claims.
Role type
Entry-level Fraud Analyst (Operations)
Builds
Fraud detection decisions, customer communication outcomes, and dispute resolution cases
Domain
Banking / Financial Services / Fraud Prevention
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Analytical thinking, problem-solving, conflict resolution, oral and written communication, functional understanding of federal and state fraud laws, Microsoft Office proficiency
Preferred skills
Fraud investigation experience, banking industry knowledge, critical thinking
Technologies
Microsoft Office Suite
Responsibilities
Review and analyze fraud detection system alerts to determine actions; Communicate directly with customers and bank personnel to address fraud concerns; Open and prepare fraud cases; Escalate matters warranting supervisory engagement; Support the first line of defense for the Bank; Collaborate with business units to ensure compliance with laws
Seniority
Entry-level, recent graduate