Business Analyst
Core
Facilitate the deployment of Motorola Solutions' Guardian Suite (Control Room Solution) to strategic emergency services customers (Police, Fire, Rescue) by acting as the operational process subject matter expert and bridging the gap between customer workflows and software development.
Role type
Senior Business Analyst (Deployment & Customer Success)
Builds
Deployment of emergency response control room software solutions for public safety agencies
Domain
Public Safety / Emergency Services / Software Deployment
Required skills
Emergency services control room operations expertise, requirements management, gap analysis, user story creation, training delivery, stakeholder management, defect management, pre-sales solution design
Preferred skills
Agile software development experience, project management certification, experience with large complex software solutions, knowledge of UK bluelight agencies
Technologies
Guardian Suite, Control Room Solutions
Responsibilities
Engage with end-users and stakeholders to identify workflow integration needs, document requirements and acceptance criteria, support test events and defect management, deliver train-the-trainer courses, assist in pre-sales proposals, and manage operational relationships with customers.
Seniority
Senior, hands-on IC with management accountability