Customer Framework Office Graduate

South Africa - JohannesburgFull-time2026-11-09 → 2026-11-10

Core

Support sales team on customer questionnaires, RFIs, RFPs, and Restricted Party Screening alerts for large enterprise customers.

Role type

Graduate compliance and security assurance specialist

Builds

Customer trust and assurance responses for enterprise proposals

Domain

Cybersecurity compliance and enterprise sales support

Deliverable

dashboards & analysis

Required skills

RFP/RFI response, Restricted Party Screening, stakeholder communication, time management, MS Office, Zoom, Slack, LinkedIn, Intranet

Responsibilities

Respond to customer RFIs, RFPs, and security questionnaires within SLAs; Review and respond to Restricted Party Screening alerts; Create customer account access requests and answer queries on Safebase; Develop consistent responses to proposal requirements; Manage timescales and expectations for Go-to-Market and Legal teams.

About Mimecast

Relentless protection. Resilient world. Mimecast was born in 2003 with a focus on delivering relentless protection. Each day, we take on cyber disruption for our tens of thousands of customers around the globe; always putting them first, and never giving up on tackling their biggest security challenges together. We continuously invest to thoughtfully integrate brand protection, security awareness training, web security, compliance, and other essential capabilities. Mimecast is here to help protect large and small organizations from malicious activity, human error, and technology failure — and