Software Configuration Analyst
Core
Adapt software configurations for the Noggin integrated resilience management platform to serve end-users and align with project deliverables.
Role type
Entry-level Software Configuration Analyst
Builds
Cloud-based operational resilience and business continuity solutions
Domain
Enterprise software / Resilience management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Software configuration, Software testing, System diagnostics, Technical writing, End-user training, Atlassian Suite
Preferred skills
Familiarity with integrated resilience management platforms, Cloud-based enterprise systems
Technologies
Atlassian Suite
Responsibilities
Configure Noggin software platforms to align with project deliverables and user stories; Examine and evaluate live software environments to identify needed adjustments; Validate structural modifications by testing application configurations prior to production deployment; Reproduce, test, resolve, and document software bugs and platform defects; Train system users on new operational environments and provide ongoing technical support; Write comprehensive internal knowledge base articles and customer service technical documentation.
Seniority
Entry-level, recent graduate