Application Administrator II
Core
Configure and maintain enterprise productivity platforms (Jira, Confluence) to shape how teams collaborate, manage work, and improve business processes.
Role type
Mid-level IC application administrator (workflow platforms)
Builds
Enterprise collaboration and workflow solutions for internal teams
Domain
Aerospace manufacturing / IT operations
Deliverable
product features
Required skills
Platform administration, workflow design, process analysis, solution design, governance, user enablement, access management, troubleshooting, integration knowledge
Preferred skills
ServiceNow, SharePoint, plugin lifecycle management, change management, security compliance
Technologies
Jira, Confluence, ServiceNow, SharePoint, Atlassian
Responsibilities
Partner with stakeholders to understand business objectives and workflows; Translate requirements into scalable platform solutions; Configure and maintain projects, spaces, workflows, automations, and dashboards; Apply governance standards to ensure consistency; Support access management and permission reviews; Troubleshoot platform issues and integrations; Deliver training and documentation to enable self-sufficiency; Monitor platform performance and contribute to continuous improvement.
Seniority
Mid-level, hands-on IC
