Support Worker

salvationarmy

Northbridge, WA, Australia💼 Full-time🗓 2026-09-25

Core

Front-of-house support worker providing intake, information, and operational support for a 24/7 homelessness service.

Role type

Support Worker (Front of House)

Builds

Intake processes, accommodation information, daily operations

Domain

Social Services / Homelessness Support

Deliverable

client delivery

Required skills

Data entry, communication, crisis response, administrative tasks, shift flexibility

Preferred skills

Experience in homelessness or human services, understanding of trauma impacts

Technologies

None stated

Responsibilities

Answer phones and gather intake information, share accommodation options with the public, manage mail and after-hours operations, respond to distress or challenging behaviour, maintain handover processes

Seniority

Entry-level to Mid-level

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About salvationarmy

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.