Senior Manager, Regional Services
Core
Lead the North American Automation PPS Regional Services team to drive profitable growth, customer satisfaction, and execution of service strategies for industrial automation services.
Role type
Senior Manager, Regional Services (Industrial Automation)
Builds
Regional service operations, lifecycle agreements, spare parts growth, and demand service opportunities for pulp, paper, and energy industries.
Domain
Industrial Automation / Pulp & Paper / Energy
Deliverable
client delivery
Required skills
Strategic planning, financial management, budget forecasting, business performance analysis, team leadership, change management, process implementation, HSE policy compliance
Preferred skills
Experience with global processes (Semaphore, Beacon), geographically dispersed team management
Technologies
Semaphore, Beacon
Responsibilities
Lead the North American Automation PPS Regional Services team including service managers and field teams; Establish and maintain high standards for service delivery performance; Drive service revenue growth, profitability, and market growth strategic actions; Manage regional service budgets, forecasts, and business performance metrics; Identify and pursue new service business including lifecycle agreements and spare parts growth; Implement global processes; Monitor Service Project performance including delivery quality and margins.
Seniority
Senior, hands-on leadership
