Client Services Administrator
Core
Coordinate and deliver software product training sessions for Trimble's AECO solutions, ensuring client satisfaction and managing training schedules.
Role type
Client Services Administrator (Training Coordination)
Builds
Software training programs and client support workflows for the AECO industry
Domain
Industrial technology / AECO (Architecture, Engineering, Construction, Operations)
Required skills
Client training coordination, calendar management, customer communication, Salesforce data entry, issue escalation, documentation
Preferred skills
Training industry experience, software business experience
Responsibilities
Consultation and planning of client training sessions, handling training enquiries via phone or email, recording customer communication in Salesforce, communicating customer issues to internal teams, monitoring training success and feedback
Seniority
Mid-level, hands-on IC
