Customer Services Representative I ( Part- time: 25 hours)
Core
First point of contact for client members, assisting with billing, cancellations, and payment collection while ensuring memberships remain secure.
Role type
Customer Services Representative
Builds
Client retention and payment resolution for fitness club memberships
Domain
Fitness industry / Customer Support
Deliverable
client delivery
Required skills
Call center operations, billing and payment processing, policy interpretation, complaint handling, time management, MS Office proficiency, troubleshooting
Preferred skills
Help desk experience, familiarity with call center performance metrics