Patient Service Representative - General Surgery
Core
Front-desk administrative support for general surgery departments, managing patient registration, scheduling, billing, and insurance verification.
Role type
Patient Service Representative (General Surgery)
Builds
Patient registration workflows, appointment schedules, and billing records for general surgery departments.
Domain
Healthcare / General Surgery
Required skills
Patient registration, appointment scheduling, insurance verification, billing and collections, data entry, phone etiquette, HIPAA compliance, EHR/Practice Management systems
Preferred skills
Previous PSR experience, medical terminology knowledge, Standard Office Technology proficiency
Responsibilities
Greet patients and direct them appropriately, maintain efficient patient flow through registration, answer phones and take messages, collect payments and reconcile daily accounts, schedule appointments and diagnostic tests, update patient demographics and insurance information, coordinate with clinical staff for pre-authorizations.
Seniority
Entry-level to Mid-level, hands-on IC