Front Office
Core
First point of contact for patients, managing front desk operations and administrative support in a clinic.
Role type
Front Office Officer
Builds
Clinic operations and patient care workflow
Domain
Healthcare
Deliverable
client delivery
Required skills
patient registration, appointment scheduling, data entry, document management, billing processing, phone handling, confidentiality management
Preferred skills
Nursing Diploma (D3)
Responsibilities
Welcome and assist patients, register patients and verify information, schedule appointments, handle phone inquiries, process administrative tasks, coordinate with medical staff, manage billing and payments, maintain reception area
Seniority
Entry-level
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