Patient Reception Specialist
Core
Front-desk specialist managing patient intake, scheduling, and financial transactions to ensure a smooth clinical experience.
Role type
Patient Reception Specialist
Builds
Patient appointment schedules and daily financial reconciliation batches
Domain
Healthcare / Primary Care & Urgent Care
Deliverable
product features
Required skills
Medical terminology, Insurance verification, EMR systems, CPT/ICD-10 coding, Basic arithmetic
Preferred skills
BLS certification, Primary care/ER experience
Technologies
Outlook, Practice EMR systems
Responsibilities
Greet patients and manage waiting areas, Validate insurance and demographics, Collect co-payments and reconcile balances, Schedule appointments and follow-ups
Seniority
Entry-level, individual contributor
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