Business Systems Analyst
Core
Business Systems Analyst supporting workflow analysis, automation, and optimization across Quote-to-Cash and Customer Support areas using Salesforce and AI agents.
Role type
Business Systems Analyst (Salesforce & AI Automation)
Builds
Salesforce solutions, automated business processes, and integrated system workflows
Domain
High-tech / Semiconductor / Enterprise CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce platform expertise, Quote-to-Cash process knowledge, AI-assisted prototyping, system integration analysis, Agile delivery, data governance
Preferred skills
Salesforce certifications, CRM/CPQ/ERP experience, AI agent design, semiconductor industry background
Technologies
Salesforce, Vibe Coding, AI Agents, Marketo, HubSpot, Conga CPQ
Responsibilities
Define end-to-end workflows and success metrics, design scalable Salesforce solutions, assess system impacts and data dependencies, translate business needs into functional specs, support M&A integration, leverage AI for rapid prototyping and automation, drive UAT readiness
Seniority
Mid-level, hands-on IC