Patient Service Representative - Urology
Core
Front-desk administrative support for urology practices, managing patient registration, scheduling, and billing.
Role type
Patient Service Representative (Front Desk)
Builds
Patient appointment schedules and daily billing records
Domain
Healthcare / Urology
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance verification, payment processing, data entry, phone etiquette, HIPAA compliance
Preferred skills
EHR/Practice Management Systems, medical terminology, associate degree
Responsibilities
Greet patients and direct them appropriately, maintain efficient patient flow through registration, answer phones and take messages, process insurance verifications and update patient accounts, schedule appointments and diagnostic tests, collect payments and reconcile daily collections, coordinate with clinical staff for pre-authorizations
Seniority
Entry-level to Mid-level, hands-on IC