Post-Sales Network Engineer
Core
Provides full support for complex network security environments, guiding customers through platform onboarding, security solution activation, and utilization best practices while bridging the gap between technology acquisition and effective, secure utilization.
Role type
Post-sales network security engineer (customer-facing)
Builds
Customer adoption of network security solutions and optimized service delivery
Domain
Network Security / Contact Center Technologies
Deliverable
client delivery
Required skills
Network security expertise, switch/routing/firewall/VPN/SD-WAN configuration, load balancer management, IP telephony/IVR/ACD support, problem-solving in global environments, documentation management
Preferred skills
Master's degree in Network Engineering, Cisco Certified DevNet Professional, CCNP Security, CCNP Collaboration, F5 load balancer certification
Technologies
Cisco switches, routers, firewalls, VPN gateways, SD-WAN appliances, WAN accelerators, Load balancers, IP telephony, IVR, ACD
Responsibilities
Support organic growth and M&A implementation, provide operational support for global network services, track project deadlines, update technical documentation
Seniority
Mid-Senior, hands-on IC
