Manager, Customer & Market Insights
Core
Lead global customer and market insights activities for Immunology franchises by integrating primary and secondary data to drive strategic business recommendations.
Role type
Manager, Customer & Market Insights (Immunology)
Builds
Strategic insights and analytics capabilities for Global Immunology brands
Domain
Pharmaceutical commercial analytics / Immunology
Deliverable
dashboards & analysis
Required skills
Market research strategy, Primary market research (PMR), Secondary data analysis, Team leadership, Pharmaceutical data sources (IQVIA, claims, EHR), Analytics tools (SQL, SAS, Python, Tableau, Power BI), Project management, Vendor management
Preferred skills
MBA from Tier-1 institution, Advanced analytics (marketing mix modeling, predictive analytics), AI/ML solutions and automation
Responsibilities
Lead Global Customer & Market Insights activities across Immunology franchises, Develop strategic recommendations by integrating insights from primary and secondary data sources, Lead and coach a team of three Insights & Analytics professionals, Drive standardization and harmonization of insights methodologies, Partner with US-based Commercial Insights & Analytics teams, Lead all aspects of market research operations and vendor management
Seniority
Manager, people leadership
