Associate Manager, US Payroll Service Delivery
Core
Ensure accurate, timely, and compliant delivery of US payroll operations while supporting global payroll initiatives.
Role type
Associate Manager, Payroll Service Delivery
Builds
US payroll processing, compliance reporting, and operational support for a global biopharma organization
Domain
Biopharma / Global Business Services / Payroll Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
US payroll operations, payroll data validation, reconciliations, audit support, vendor management, HRIS/payroll platforms, process improvement, regulatory compliance, team leadership
Preferred skills
Advanced degree, CPP/FPC certification, multi-country payroll experience, US payroll service delivery in global orgs
Technologies
Workday, Oracle Time & Labor (OTL), ADP GlobalView, CloudPay, Microsoft Excel
Responsibilities
Support end-to-end US payroll operations and data validation; Partner with HR, Finance, Tax, and vendors to resolve inquiries; Support internal and external audits; Provide guidance to payroll analysts; Contribute to month/quarter/year-end activities and system testing; Identify process improvement opportunities; Provide leadership support during transitions
Seniority
Mid-Senior, hands-on IC with team lead responsibilities
