Client Services Manager
Core
Strategic operational partner to the Digital Sales organization ensuring seamless campaign execution, team leadership, and process improvement for digital, streaming, and social advertising solutions.
Role type
Senior Client Services Manager (Team Lead)
Builds
Digital advertising campaigns across OTT/CTV platforms for local television markets
Domain
Digital Media / Advertising / Broadcast Television
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team leadership and coaching, OTT/CTV advertising expertise, campaign optimization, audience forecasting, cross-functional collaboration, process improvement, performance reporting
Preferred skills
Experience in local television or digital media sales, prior management experience, knowledge of programmatic advertising
Technologies
OTT platforms, CTV platforms, programmatic advertising tools, AI-enabled workflows
Responsibilities
Lead and develop a team of Digital Sales Coordinators and a Quality Assurance Specialist, coordinate campaign launches and optimizations, support inventory forecasting and audience availability analysis, partner with Ad Operations for campaign delivery, drive process improvement and automation initiatives, provide escalation support for complex campaign performance issues
Seniority
Senior, hands-on IC with team leadership
