Vendor Success Manager
Core
Build trusted advisor relationships with technology and solution vendors to accelerate revenue, manage onboarding, and drive cross-selling of services.
Role type
Vendor Success Manager
Builds
Partner channel revenue and vendor adoption of Modernizing Medicine's EHR/PM platform
Domain
Healthcare Technology / EHR / Professional Services
Deliverable
client delivery
Required skills
Vendor relationship management, project management, cross-functional collaboration, KPI tracking, negotiation, strategic planning, training delivery
Preferred skills
Experience in professional services or management consulting, EHR/PM domain knowledge, technical configuration assistance
Technologies
Modernizing Medicine Solutions, EHR/PM platforms
Responsibilities
Lead vendor onboarding and implementation phases, track vendor performance KPIs (velocity, lead gen, revenue, retention), identify upsell opportunities, host product training for vendor sales teams, manage at-risk vendor accounts, collaborate with sales/marketing/ops/finance/legal teams
Seniority
Mid-level, hands-on IC
