Patient Access Representative - Orthopedics - Colonial Heights
Core
Front-desk representative managing patient registration, scheduling, insurance verification, and co-pay collection for an orthopedics clinic.
Role type
Patient Access Representative (Administrative)
Builds
Patient appointment schedules and accurate registration records
Domain
Healthcare / Orthopedics
Deliverable
product features
Required skills
Patient registration, Appointment scheduling, Insurance eligibility verification, Co-pay collection, Medical terminology, Data entry, Customer service
Preferred skills
Experience with electronic medical billing systems, HMO/managed care knowledge, Weekend/shift work availability
Technologies
Microsoft Office, Medical records software, Web-based platforms
Responsibilities
Greet patients and answer telephones, Verify insurance coverage and secure referrals, Schedule clinic appointments and enter lab orders, Collect co-payments and process deposits, Maintain patient medical records and scan documentation
Seniority
Individual Contributor, Entry to Mid-level