PFS Representative Neuroscience
Core
Front office and patient financial services representative supporting patient registration, insurance verification, appointment scheduling, and financial counseling in a neurology clinic.
Role type
Patient Financial Services Representative (Front Office)
Builds
Patient intake, appointment schedules, and accurate billing/reconciliation for neurology services.
Domain
Healthcare / Neurology / Revenue Cycle
Required skills
Patient registration, insurance eligibility verification, appointment scheduling, financial counseling, data entry, payment reconciliation, patient intake forms, compliance with payer policies, multi-tasking in fast-paced environment
Preferred skills
Prior cash collections experience, familiarity with Banner Health systems
Technologies
Office software (word processing, spreadsheets, databases), EHR/PMS systems (implied)
Responsibilities
Perform patient registration and check-in processes including data entry and obtaining signatures. Verify insurance eligibility and obtain pre-certifications, referrals, and authorizations. Calculate and collect patient liability and provide financial guidance. Enter payments and perform daily reconciliation and cash drawer balancing. Schedule office visits and procedures to maximize reimbursement. Assist with patient flow, vitals, and escorting patients. Respond to requests for medical records per policy.