PFS Representative Neuroscience
Core
Front office representative coordinating patient registration, insurance verification, appointment scheduling, and financial counseling for a new Neurology clinic.
Role type
Front office representative (Patient Financial Services)
Builds
Patient intake workflows, insurance authorization processes, and financial reconciliation for outpatient neurology care.
Domain
Healthcare / Neurology / Revenue Cycle
Deliverable
product features
Required skills
Patient registration, insurance eligibility verification, appointment scheduling, financial counseling, data entry, payment reconciliation, compliance with payer policies
Preferred skills
Prior cash collections experience, familiarity with company systems
Technologies
Office software, database software, payer systems
Responsibilities
Perform registration/check-in processes and data entry; Verify insurance eligibility and obtain pre-certifications/referrals; Calculate and collect patient liability; Enter payments and reconcile daily charges; Schedule office visits and procedures; Assist with patient flow including vitals and escorting; Respond to medical records requests per policy