Senior Sales Support & Operations Analyst (Hybrid - Night Shift)
Core
Evaluating sales data and inventory to develop strategies that enhance revenue and client service, while refining sales processes and mentoring team members.
Role type
Senior Sales Support & Operations Analyst
Builds
Sales support efficiency and product sales effectiveness
Domain
Telecommunications / Business Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Data analysis, Inventory management, Process optimization, Cross-functional collaboration, Mentoring, Order management, Rate card creation, Stakeholder communication
Preferred skills
Independent judgment, Time management, Virtual team collaboration, Problem-solving
Technologies
Microsoft Suite, Google Suite
Responsibilities
Evaluate inventory data to inform proactive rate card adjustments and optimize product sales; Analyze sales trends and inventory levels to develop recommendations for revenue maximization; Collaborate with cross-functional teams to streamline sales support processes; Identify and resolve process bottlenecks; Facilitate accurate execution of sales support tasks; Oversee sales support activities and provide targeted guidance to enhance team performance; Mentor Product Support Analysts on sales procedures and documentation.
Seniority
Senior, hands-on IC with mentorship responsibilities