Technical Consultant
Core
Technical implementation and delivery of healthcare software products and services, focusing on application installations, configuration, and troubleshooting for clients.
Role type
Entry-level Technical Consultant (Implementation)
Builds
Client implementations of AI-enabled, specialty-specific cloud platforms for medical practices
Domain
Healthcare technology / Electronic Health Records (EHR)
Deliverable
client delivery
Required skills
Application installation and configuration, hardware and software troubleshooting, networking knowledge, cloud platform proficiency (AWS/Azure/GCP), basic SQL Server knowledge, technical documentation creation
Preferred skills
Server infrastructure knowledge, IS security knowledge, clinical workflow knowledge
Technologies
AWS, Azure, GCP, Windows Server, SQL Server, Google Workspace, Windows 10, Microsoft Office Suite, VPN clients, remote access software
Responsibilities
Coordinate with client teams to manage implementation decisions and processes, lead technical calls with clients, perform application installations and configurations, perform device integration setup and testing, create and maintain technical documents, provide post-live support, refer cases to appropriate departments, identify opportunities for process improvements
Seniority
Entry-level, 1-3 years experience