Spécialiste des programmes de soutien aux patients/ Patient Program Specialist
Core
Manage and optimize Patient Support Programs (PSPs) to improve patient access to care and clinical outcomes within the biopharmaceutical industry.
Role type
Patient Program Specialist
Builds
Patient Support Programs (PSPs) for patients and healthcare professionals
Domain
Biopharmaceuticals / Healthcare
Deliverable
client delivery
Required skills
Program performance management, Risk management, Vendor engagement, Regulatory compliance, Process optimization, Therapeutic journey expertise, Budget planning, Cross-functional collaboration
Preferred skills
Canadian healthcare system knowledge, Pharmaceutical industry experience
Technologies
Office Applications
Responsibilities
Support assigned PSPs for performance and risk management; Collaborate with partners to identify unmet patient needs; Manage PSP vendors and issue resolution; Develop and govern program documentation; Analyze program metrics and dashboards; Provide education on program objectives and enrollment pathways; Respond to HCP and clinic staff inquiries; Coordinate with field teams and internal counterparts; Support budget planning and spend stewardship.
