Imaging Service Account Manager
Core
Account Manager responsible for service business growth, MSA renewals, and digital solution opportunities for imaging equipment in the Seoul metropolitan area.
Role type
Account Manager (Service Sales)
Builds
Service contracts, maintenance agreements, and digital solution packages for hospital imaging equipment.
Domain
Healthcare / Medical Imaging / Service Sales
Required skills
Service sales, Account management, Solution selling, Contract negotiation, Pipeline management, Cross-functional collaboration, Market analysis, Customer relationship management, Strategic planning, Compliance management
Preferred skills
Medical device sales experience, Imaging equipment knowledge, Korean and English fluency, Experience in matrix organizations
Technologies
None stated
Responsibilities
Own assigned accounts across the full equipment lifecycle and develop account growth strategies. Drive MSA renewal, conversion, and win-back opportunities to achieve service growth targets. Identify and develop ODS, O&U, and Digital solution opportunities across the installed base. Build strong relationships with hospital executives, BMEs, clinicians, and key decision-makers. Develop customer-focused value propositions and lifecycle solution proposals aligned with customer priorities. Manage service opportunities from pipeline creation through contract closure while ensuring forecast accuracy and business visibility. Collaborate with Equipment Sales teams to maximize lifecycle opportunities and support equipment growth strategies. Work closely with Service Delivery and Operations teams to ensure successful contract execution and customer satisfaction. Develop reference accounts and leverage customer success stories to strengthen market influence. Monitor customer needs, market trends, and competitive activities to identify new growth opportunities. Ensure compliance with pricing, contract governance, and commercial approval requirements.
Seniority
Mid-level, hands-on IC
