Field Service Engineer
Core
Senior technical specialist installing, maintaining, and troubleshooting complex MRI and CT medical systems in hospitals and private practices.
Role type
Senior Field Service Engineer (Medical Imaging)
Builds
Operational reliability of MRI and CT equipment for healthcare providers
Domain
Medical Technology / Healthcare Infrastructure
Deliverable
physical/clinical work
Required skills
Advanced troubleshooting, root cause analysis, preventative maintenance, customer communication, technical leadership, mentorship, regulatory compliance, system installation, project management
Preferred skills
Subject matter expertise in multiple modalities, knowledge of medical IT and cybersecurity, service improvement initiative leadership
Technologies
MRI systems, CT systems, medical IT systems, TCP/IP networking, wireless networks
Responsibilities
Lead installation, configuration, and commissioning of medical equipment; diagnose and resolve complex equipment faults; perform advanced preventative maintenance; lead customer communications during escalations; coach and mentor less experienced engineers; contribute to EHS policy improvements; manage workload based on customer impact and equipment criticality
Seniority
Senior, hands-on IC with mentorship responsibilities
