Patient Monitoring/Telemetry/Diagnostic Cardiology Field Engineer 2 - Seattle Metro Area
Core
Field support of GE Patient Monitoring/Telemetry/Diagnostic Cardiology equipment including preventative maintenance, installations, and repairs in the Seattle metro area.
Role type
Field Service Engineer II (Medical Equipment)
Builds
Preventative maintenance, installations, and corrective repairs for patient monitoring and diagnostic cardiology devices
Domain
Medical Devices / Cardiology
Deliverable
physical/clinical work
Required skills
Preventative maintenance, equipment installation, troubleshooting, repair, customer communication, administrative record keeping, parts ordering, sales lead identification, competitor analysis
Preferred skills
Experience with Web applications, Microsoft suite, military education, internship program participation
Technologies
Web applications, Microsoft suite
Responsibilities
Complete on-time and accurate Preventative Maintenance, Installations, Corrective Repairs and FMIs; Assist less experienced field engineers with equipment installation; Work on advanced troubleshooting and service repair needs; Partner with the customer and recommend value-added services; Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records; Utilize the GEHC escalation process to resolve customer issues; Answer service calls independently without assistance within one year of employment
Seniority
Mid-level, hands-on IC