TWHK One Fulfilment Head
Core
Lead service operations, lifecycle integration, commercial operations, and data governance to support business strategy and decisions for equipment fulfillment.
Role type
Senior IC Head of Fulfillment & Operations
Builds
End-to-end service operations, commercial processes, and data-driven business insights
Domain
Equipment services, sales operations, and business intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Service operations leadership, lifecycle integration, commercial operations management, data governance, business intelligence, forecasting, team building, cross-functional collaboration
Preferred skills
MBA, Lean mindset, strategic thinking, entrepreneurial approach
Technologies
UCM, SFDC, CPQ
Responsibilities
Lead Service Operations & Lifecycle Fulfillment, Drive Equipment-to-Service Integration, Manage Service Commercial Operations & Revenue Recognition, Lead Commercial Operations processes & mechanisms, Lead data governance & master data management, Build up team and team capability in data analytics
Seniority
Senior, hands-on IC
