Area Service Leader
Core
Lead field services engineering and maintenance operations for customers, ensuring timely resolution of concerns and managing on-site service activities.
Role type
Senior IC area service leader (field services)
Builds
Maintenance and refurbishment services for sold or existing products
Domain
Healthcare equipment services
Deliverable
client delivery
Required skills
People leadership, hiring and talent development, technical discipline knowledge, analytical thinking, project management, problem resolution, regional product knowledge
Preferred skills
Best practices integration, market competition awareness, solution proposal for complex processes
Technologies
N/A
Responsibilities
Act as single point of contact for customer support; manage staffing and performance development; execute maintenance and repair activities; lead small low-risk projects; convey performance expectations
Seniority
Senior, hands-on IC with people management