Manager, Accounts Receivable - CoStar Group, Richmond, VA
Core
Manage an outbound call center team to resolve client invoice disputes and drive receivable performance in a high-volume transactional portfolio.
Role type
Manager, Accounts Receivable Operations
Builds
Customer-friendly resolution processes for payment delays and improved receivable analytics
Domain
Commercial real estate information and analytics
Required skills
People management, call center operations, accounts receivable management, financial reporting, data analysis, strategic problem solving, team coaching, client contract management, process improvement, Excel proficiency
Preferred skills
Master's degree in Accounting/Finance, Oracle Cloud AR systems experience, corporate strategy execution
Technologies
Oracle Cloud, Excel
Responsibilities
Manage outbound call center for client invoice disputes, maintain AR aging within parameters, manage and mentor AR specialists, audit client calls, review accounts for collectability, assist other departments with AR activities, lead special projects, analyze and improve call center processes
Seniority
Manager, hands-on leadership