Customer Activation Senior Specialist, Data Context Layer
Core
Drive initial engagement, onboarding, and early value realization for an enterprise Data Context Layer (DCL) capability that enables teams to publish, discover, and consume standardized data context for agentic AI workflows.
Role type
Senior Customer Activation Specialist (Data Context Layer)
Builds
Enterprise self-service data context platform supporting agentic AI
Domain
Healthcare biopharma / Enterprise Data & AI
Deliverable
product features
Required skills
Customer activation, Onboarding, User enablement, Technical product support, Data context concepts, Metadata, Ontology, Agentic AI, Prompt engineering, Context engineering
Preferred skills
Data platforms, Knowledge graphs, OWL/RDF, Adoption metrics, Cross-functional collaboration
Technologies
MCP, A2A, Timbr-like technologies
Responsibilities
Guide new users through onboarding and first-time success, Identify high-value initial use cases, Partner with product and engineering teams, Create activation materials (guides, playbooks, checklists), Track activation metrics (time to first value, completion rates), Remove barriers to adoption, Help users understand agentic AI workflows
Seniority
Senior, hands-on IC