Clinical Associate - Palliative Care
Core
Virtual care coordinator supporting Devoted Health members with high-touch telehealth visits, care gap closure, and navigation of the fragmented healthcare system.
Role type
Senior IC care coordinator (palliative/chronic care focus)
Builds
Telehealth visits, care coordination workflows, and quality metric improvements for Devoted Health members
Domain
US Healthcare / Virtual Care / Chronic Disease Management
Required skills
Care coordination, EHR/EMR systems, HIPAA compliance, Order management, Member advocacy, Telehealth operations
Preferred skills
Medical Assistant (MA) certification, Bilingual (English/Spanish), Quality metric improvement, DME/Home health coordination
Technologies
Epic, AthenaHealth, eClinicalWorks, Cerner, Salesforce, Google Workspace, AI-assisted documentation tools
Responsibilities
Coordinate home health agencies and DME requests; Track lab and diagnostic imaging orders; Manage referral workflows and specialist communications; Assist with prescription refills and medication clarifications; Review disease registries to close preventive care gaps; Serve as primary point of contact for member care coordination needs
Seniority
Mid-level, hands-on IC