Matterport- Senior Technical Business Analyst
Core
Manage integrations between Matterport's spatial computing platform and internal/external financial and sales backend systems to optimize SaaS subscription offerings and customer experience.
Role type
Senior Technical Business Analyst (Middleware & SaaS Operations)
Builds
Middleware layer connecting Matterport Platform to CoStar Group systems; SaaS subscription management workflows
Domain
Commercial Real Estate Technology / Spatial Computing / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SaaS subscription lifecycle management, order-to-cash processes, CRM/ERP systems (Salesforce, NetSuite), cloud environment feature design, technical documentation, user story generation, cross-functional collaboration, agile frameworks (Scrum, Kanban, SAFe), business case development, stakeholder communication
Preferred skills
Microsoft stack (C#, .NET core), microservice architecture, SaaS billing systems, commercial real estate domain knowledge
Technologies
Salesforce, NetSuite, C#, .NET core, cloud-based microservices
Responsibilities
Guide design, implementation, and deployment of new features and services; Collaborate with Customer Support to resolve subscription issues; Partner with Finance to streamline billing and revenue recognition; Oversee end-to-end SaaS subscription lifecycle; Generate user stories and document business rules; Hold stakeholder grooming meetings
Seniority
Senior, hands-on IC with strategic business alignment