Project & Program Management Senior Manager
Core
Senior Manager leading the Project/Program Management team within the Claims Strategy function to drive strategic initiatives, align cross-functional priorities, and deliver measurable business results.
Role type
Senior Manager, Project & Program Management (Claims Strategy)
Builds
Strategic initiatives and complex cross-functional programs for the Claims business unit
Domain
Insurance / Claims Operations / Project Management
Required skills
Program Management Office (PMO) leadership, Claims operations expertise, Strategic initiative evaluation, Resource allocation, Stakeholder influence, Team performance management, Budget oversight, Succession planning
Preferred skills
Cross-functional initiative leadership, Claims process improvement, Change management, Multi-priority execution
Technologies
Project Management Life Cycle (PMLC)
Responsibilities
Develops and leads the Project/Program team in capturing work activities, prioritization, tracking, and reporting; Oversees team operations within budget and fiscal responsibilities; Provides input on staffing, talent development, and succession planning; Influences and manages department goals, strategy, and culture; Assigns projects to staff and monitors progress; Leads evaluation of strategic initiatives including cost-benefit analysis; Ensures projects meet targets, timelines, and operating parameters.
Seniority
Senior Manager, hands-on leadership with team oversight
