Insurance Operations and Servicing Associate III
Core
Execute processing across multiple workflows, resolve routine exceptions, and complete high-volume data entry while meeting quality standards.
Role type
Associate III insurance operations associate
Builds
Standard insurance case resolutions and data processing workflows
Domain
Insurance operations and servicing
Required skills
Data entry, document processing, quality review, peer mentoring, workload prioritization
Preferred skills
High school diploma or GED, 0-2 years experience
Technologies
System of record
Responsibilities
Coordinate with carriers, agencies, and lenders to close information gaps; identify unclear steps in job aids and propose clarifications; prioritize workload to meet productivity and audit requirements; perform targeted quality reviews of peer work; research and resolve routine exceptions; share best practices and guide newer employees; process multi-step documentation queues and resolve discrepancies.
