Kundenbetreuung im Innendienst (m/w/d) | GGW GmbH
Core
Cross-sector customer support and administrative coordination for a brokerage firm serving the German Mittelstand.
Role type
Customer Service Representative (Insurance Brokerage)
Builds
Customer reports, proposals, and meeting documentation for insurance clients.
Domain
Insurance brokerage / German Mittelstand
Deliverable
client delivery
Required skills
Insurance fundamentals, MS Office proficiency, data organization, report preparation, appointment scheduling, written and verbal communication
Preferred skills
Prior experience in the insurance industry, ability to manage multiple tasks simultaneously
Responsibilities
Coordinate annual meetings with specialist departments, prepare and process customer proposals, generate customer-specific reports, manage digital file storage and data integrity, handle telephone and written correspondence, organize meetings and document outcomes
Seniority
Entry to Mid-level, individual contributor