Concierge
Core
First point of contact for employees, visitors, and guests, combining reception, security access, and workplace support to create a professional environment.
Role type
Front-of-house concierge and security support specialist
Builds
Welcoming, secure, and efficiently operated corporate office environment
Domain
Corporate facilities management and workplace operations
Deliverable
physical/clinical work
Required skills
Visitor registration and access control, telephone and email handling, meeting room coordination, mail and courier management, security monitoring, administrative reporting
Preferred skills
Corporate security experience, access control systems proficiency, First Aid and CPR certification, Certificate II in Security Operations
Technologies
Microsoft Office applications, access control systems
Responsibilities
Welcome employees, guests, and visitors; manage visitor registration and security access; answer and direct enquiries; coordinate meeting rooms and events; issue passes and monitor security systems; assist facilities team with work orders and contractor inductions; manage mail and communications; resolve workplace service requests
Seniority
Individual contributor, entry to mid-level