Manager Reverse Logistics
Core
Manage the Katy Distribution Center Reverse Logistics operation, overseeing returns processing, RTVs/RTS, and supply team operations.
Role type
Manager, Reverse Logistics
Builds
Returns processing workflows, inventory accuracy, and supply chain operations for a sports + outdoors retailer
Domain
Retail / Supply Chain / Reverse Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Reverse logistics operations, warehouse operations, process improvement, project management, inventory management, data analysis
Preferred skills
Warehouse Management Systems (WMS) experience, cross-functional stakeholder communication
Technologies
Warehouse Management Systems
Responsibilities
Direct supervision of team leads over eCom returns, Returns, RTV's/RTS and supplies; Manage daily workload and implement process improvements to meet operational targets; Extract business data to report operating trends and KPI measurements; Handle incoming escalations and communicate actionable support to stakeholders; Assist in Reserve Logistics projects and revenue opportunities.
Seniority
Manager, hands-on leadership