Director, Solution Adoption
Core
Lead a team of managers and consultants to drive the onboarding, activation, adoption, and optimization of Waystar's Clearinghouse solutions for enterprise healthcare clients.
Role type
Director, Solution Adoption (Healthcare Revenue Cycle)
Builds
Enterprise healthcare revenue cycle solutions (Clearinghouse)
Domain
Healthcare / Revenue Cycle Management / SaaS Implementation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Healthcare revenue cycle leadership, People management (managing managers), Enterprise implementation leadership, Executive client relationship management, Organizational transformation, Operational excellence
Preferred skills
Clearinghouse/Eligibility/Claims/Remittance/EDI technology experience, Epic/Cerner/Meditech knowledge, SaaS implementation leadership, Geographically distributed team management
Technologies
Clearinghouse, Epic, Cerner, Meditech
Responsibilities
Lead, coach, and develop managers and consultants; Own successful implementation and adoption of Clearinghouse solutions; Accountable for client satisfaction, revenue realization, and delivery predictability; Partner with client executives to align on strategic objectives; Develop workforce and capacity plans; Collaborate cross-functionally with Product, Sales, and Client Success teams.
Seniority
Director, hands-on leadership with strategic oversight